• #logistic

Logistics in Motion: Overcoming Challenges and Achieving Excellence

Case-Image

general info

  • Client

    Logistics Company specializing in trucking and transportation services.

  • Industry

    Logistics and Transportation

  • Client Since

    2021

  • Location

    Europe

  • Type

    Web and Mobile

  • Engagement Model

    Dedicated Team

  • Duration

    13 Months

  • Staff

    6-8 People (2 Frontend Developers, 3 Backend Developers, 1 Business Analytic, 1 Project Manager, 2 Quality Assurance Engineers)

Challenge

Our client, a prominent logistics company operating in Europe, faced several critical challenges:

  • Communication Gaps

    Struggles with communication between various roles.

  • Safety and Compliance

    Ensuring driver safety and compliance.

  • Efficiency and Record-Keeping

    Need for a comprehensive system for records.

  • Real-time Monitoring

    Monitoring of drivers' vital signs and behavior.

  • Translation and Multilingual Support

    Overcoming language barriers.

  • Offline Capabilities.

    Functionality in low-connectivity areas.

  • Integration with Third Parties

    Coordination between various stakeholders.

  • User Access Management

    Managing access and permissions.

  • Reporting and Analytics

    Need for robust reporting tools.

Value-Driven Results

Our solution significantly improved the logistics company's operations in various ways, such as minimizing communication gaps, enhancing driver safety, and improving efficiency.

  • Communication gaps were minimized, ensuring drivers received crucial updates and safety instructions promptly.

  • Driver safety and compliance were enhanced through real-time monitoring and communication of safety protocols.

  • Efficiency and record-keeping improved, with comprehensive data capture and retrieval.

  • Real-time monitoring of vital signs contributed to both safety and performance evaluation

  • Offline capabilities ensured functionality in remote areas.

  • Integration with third-party platforms improved coordination.

  • User access management became user-friendly and efficient.

  • Robust reporting and analytics tools provided valuable insights for optimization.

By addressing these challenges, our solution enabled the logistics company to operate more efficiently, ensure driver safety and compliance, and enhance communication across the organization. This resulted in improved overall performance and customer satisfaction.

Solution

In response to these challenges, we developed a comprehensive solution that addressed the logistics company's needs

ServiceWeb Application for Organization StaffMobile Application for Drivers
LoginSecure login for administrators, dispatchers, and driver supporters.Secure login for drivers.
Password RecoveryPassword recovery mechanism.Password recovery feature.
LogoutEnsuring account security through logout.Ensuring account security through logout.
User ManagementManaging users efficiently.
GroupsManaging groups of trucks or users.
Trips & OrdersComprehensive visibility of all trips and orders.Access to assigned trips and orders.
Live MapReal-time location tracking.Real-time location tracking.
ChatCommunication hub.Real-time communication.
ActivitiesRecord of actions taken during trips.Registering activities and updates.
EventsLogging important events and activities.
ReportReporting capabilities.Keeping drivers informed.
AnnouncementsEnhanced communication through announcements.Keeping drivers informed.
Driver ChangeFunctionality for changing drivers.
ProfileUser profile management.Profile management.
Driver ScoreAssessment of driving behavior.Encouraging eco-friendly driving.
DriversManagement of drivers.
Question PathGuiding users through specific processes.
Change LogRecording all changes.
Driver TimeTracking and managing driving time.

Tools & Technologies

  • Back-End

    Ruby on Rails, PostgreSQL, S3 Bucket

  • Front-End

    React, TypeScript, GraphQL Apollo Client, Redux

  • Project Tools

    JIRA, Jenkins, GitLab, TestRail

  • Wireframes & Mockups

    Figma, Axure

  • Roadmap Tool

    Miro